General FAQs

About Kichler®

Why should I choose Kichler?
At Kichler, everything we do, every single day, is with the intention of creating and delivering products that allow people to see what matters most to them. We will do that by relentlessly pursuing ever better quality, ensuring continued innovation, always going one step further in our commitment to exceptional customer service and education, as well as creating on-trend designs that are both stylish and “life-stylish,” promising to deliver project success for you.

Are Kichler fixtures manufactured in the US?


Kichler fixtures are manufactured outside of the US. Reclaimed wood products are made with subassemblies from China and up-cycled wood from the US. The finished product is packed for final installation in the US.

Compliance and Privacy

Is my information safe?


For more information on privacy, please see our Privacy Policy.

General Lighting

How should I prepare when shopping for lighting?


You can find out more information on planning and selecting lighting in our indoor lighting guide.

How do I order Kichler products?


Kichler products (lights, fans and accessories) are available through our network of showrooms, retailers and dealers. Go to our dealer locator to find a dealer or online retailer in your area.

Do you have dealers outside of North America?


Yes, we do. All orders for outside of the US and Canada should go through: International Sales at internationalsales@kichler.com

Bulb Color – What should I get?


Wherever possible, use the same color bulbs in all lights in a room so the tone of the floors, surfaces, walls, etc. will be the same intensity. You can learn more in our bulb and LED guide.

Casting or Stamping – How are they different?


Casting is generally heavier with more detail and even more durability, whereas stamping is lighter and usually has less detail.

Where can I get an instruction sheet?


Kichler fixtures have instruction sheets available for download on product detail pages. If you don't find what you are looking for give us a call.

What is the difference between damp & wet locations?


Damp locations can be indoor or outdoor and are typically covered like an enclosed patio or bathroom. Wet locations are typically where a fixture is exposed to the elements. Learn more in our Outdoor Lighting Guide.

What does ENERGY STAR® Qualified mean?


Learn more about Regulations & Legislation.

What does drive-over rated mean?


Drive-over rated means for static loads up to 4,600 lbs. Products that are drive-over rated are great for driveways, walkways, and entrances.

Which dimmer can I use for my indoor lighting system?


With Low Voltage Systems, the power supply drives dimming compatibility. For all applicable Kichler fixtures and power supplies, please refer to the dimmer compatibility list.

Is there a minimum load requirement for Kichler power supplies?


Yes. The recommended load for direct wire power supplies is between 35% - 90%. Please refer to individual product specifcation sheets for additional details.