RLM Warranty

Last Updated October 6, 2023

Limited Warranty on Kichler® RLM Lighting Fixtures

Kichler Lighting LLC (“Kichler Lighting”) warrants its RLM lighting fixtures, including the LED light engine, electrical components and the fixture’s exterior finish to the original purchaser to be free from defects in material and workmanship for five (5) years from the date that the product is received by the original purchaser or their authorized representative (installation contractor, etc.).

What We Will Do

Kichler Lighting, at its sole discretion, will repair or replace, free of charge, during the applicable warranty period, any product or component part (as described above) that proves defective in material and/or workmanship under normal installation, use and service. If repair or replacement is not practical, Kichler Lighting may elect to refund the purchase price in exchange for the return of the product. Replacement parts are subject to availability and may differ from those originally supplied. These are your exclusive remedies.

What Is Not Covered

This warranty does not cover damage resulting from reasonable wear and tear, voltage outside of the North American Standard Voltage Range 108 to 132 VAC (60 HZ), acts of God, misuse (including use of the product for an unintended application), abuse, improper packaging of product returned to Kichler Lighting, neglect and improper or incorrect assembly, installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions or damage caused by chemicals and harsh cleaners. This warranty does not cover damage caused by fixture assembly and composition that includes components not included in the purchaser’s original order. Kichler Lighting recommends using a professional electrician for all installation and repair of its products. Because certain acid-loving plants (arborvitae, pine trees, etc.) should not be exposed to light of any kind for more than 18 hours a day. If a plant should die or burn because of being exposed to continuous light, the cost to replace the damaged plant is not covered by this warranty.

What You Must Do to Obtain Warranty Service or Replacement Parts

A warranty claim may be made by returning the product to the distributor or retailer from whom you purchased the product with proof of purchase (original sales receipt), documentation of the date of receipt of the product by the original purchaser or their authorized representative (installation contractor, etc.) and a written claim briefly describing the defect.

If the distributor or retailer is not available, or if you have questions about this warranty, please contact us by mail or online as follows (please include your model number, date of purchase and documentation of the date of receipt of the product by the original purchaser or their authorized representative (installation contractor, etc.)): Kichler Lighting LLC 30455 Solon Road Solon, OH 44139-3415 kichler.com/customer-care/contact-us

Limitation on Duration of Implied Warranties

Note: Some states/provinces (including Quebec) do not allow limitations on how long an implied warranty lasts, so the below limitation may not apply to you. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.

Limitation of Special, Incidental or Consequential Damages

Note: Some states/provinces (including Quebec) do not allow the exclusion or limitation of special, incidental or consequential damages, so the below limitations and exclusions may not apply to you. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey. KICHLER LIGHTING SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE.

Additional Rights

This warranty gives you specific legal rights. You may also have other rights which vary by state or province.

This warranty is not transferable.