INDEPENDENCE, OHIO (April 19, 2021) – Kichler Lighting LLC, a leader in innovative lighting and ceiling fans, announces that the Kichler Cleveland team recently received the 2020 Masco Kaizen Spotlight award. Masco, Kichler’s parent company, awards this honor annually to the business unit team that has made the most “change for the good” as a result of a high-impact Kaizen project completed during the year.” Kaizen, a Japanese term meaning "change for the better" or "continuous improvement,” is a Japanese business philosophy regarding the gradual, methodical processes that continuously improve operations and involve all employees.
This approach drives the Masco Operating system (MOS), Masco’s collective approach to running its business. MOS is an integrated system intended to deliver on strategic priorities and goals. It is delivered through a culture of continuous improvement, people who embrace change, world-class processes and practical tools.
“Given an extremely challenging year with the impact of COVID, this accomplishment certainly shows Kichler’s intense focus on the Masco Operating System. . . . This approach shapes what we do every day and supports a singular, strategic focus: improving the customer experience. By focusing on continuous improvement in house, that means we can reduce the time it takes to get our products to the end-user.”
Irene Tasi
President, Kichler Lighting
The Kichler Cleveland team rigorously implemented critical Kaizen learnings and best practices in projects throughout 2020 -- a true testament of dedication, teamwork and excellence. The results achieved through this Kaizen effort were significant. The end results of the winning Kaizen project encompassed operational improvements in both costs and lead times.
“In addition to these great results, the team agreed that having a work environment focused on using MOS tools and building a culture with a problem-solving mindset will be integral to the future success of Kichler,”
While a Kaizen effort often requires a substantial amount of extra work for all involved, the Kichler Cleveland team has proven that the benefits are significant and reach beyond the internal organization into the community. To further recognize the team’s efforts, Masco also made a $10,000 to Northeast Ohio Coalition for the Homeless, the nonprofit organization the Kichler team chose to benefit from its participation in the Spotlight Kaizen program.
Kichler Lighting LLC strives to transform the home and workspace by developing fixtures that perform efficiently, install intuitively and deliver an overall effect that combines style with purpose. With an extensive portfolio of more than 3,000 on-trend products – including lighting, landscape and ceiling fans – and a commitment to providing services and project solutions, Kichler® is the brand homeowners and professionals know and trust since 1938. Kichler Lighting products are available at independent showrooms, Lowe’s, electrical and landscape distributors and online. For more information, visit www.kichler.com.
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Headquartered in Livonia, Mich., Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets; Milgard® windows and doors; Kichler® decorative and outdoor lighting; and HotSpring® spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders. For more information about Masco Corporation, visit masco.com.